Refund and cancellation policy

• The Free plan costs nothing, so try it first — it has every analysis, 2 full mocks a month and 60 questions a day.
• Quarterly (₹1,499) and Annual (₹4,499) are one-time payments, GST included, for a fixed period.
• Nothing renews automatically, so there is nothing to cancel. When the period ends, your account returns to the Free plan and keeps all its history.

• Charged twice, or charged without getting the plan: always refunded in full.
• Changed your mind: a full refund if you ask within 14 days of paying.
• The service was not as described, or not available for a long period through our fault: refunded in full or in part, as is fair.

Write to [email protected] or use the contact form, from the email on your account, with the invoice number from your receipt. We acknowledge it within 48 hours.

Approved refunds go back to the original payment method through Razorpay. Banks usually take 5–7 working days to show them. Your GST invoice is cancelled with a credit note.

Write to our Grievance Officer, Shahab Alam, who resolves consumer complaints within one month. You may also approach the National Consumer Helpline or a consumer commission.