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Digital Personal Data Protection Act, 2023

Grievances and data rights.

Six rights over your personal data, and one promise: every request gets a reference, and an answer within 90 days at the latest.

Want a copy of your data right now?

Signed in, you can download everything we hold about you in one file, straight away. No request needed.

Sign in to download

How a request works

  1. You send it

    From this page, or from Settings → Privacy & data if you are signed in, where it is tied to your account.

  2. We acknowledge it

    An email with a reference number, straight away. Quote it if you write to us again.

  3. We answer

    Within 90 days at the latest — usually much sooner — with what was done, or why not.

Make a request

Anyone may make one — a parent, a former student. Signed in, it is tied to your account; otherwise we check the address is yours before disclosing or erasing anything.

We check it is yours before we disclose or erase anything.

0/4000

What should be corrected, who you nominate and how to reach them, or what went wrong. For a child’s account, give the student’s name and email.